Return and Refund Policy

Thanks for shopping at The Positive Paint Company

If you are not entirely satisfied with your purchase, we're here to help. 

Returns 

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging. 

Refunds 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item using the email address on your order

You should receive the credit within 5 days, depending on your card issuer's policies.

Shipping 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of any Express Shipping added to your original order will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

Email  into@thepositivepaint.co.uk

Tel: 07443653157

Return address:

The Positive Paint Company Ltd
Twixtmoors
Unit 2, Bedwells
The Airfield
Winkleigh
EX19 8DW